Delete your Doodcom account
For Doodcom Player, Doodcom TV and Doodcom Hub, by Doodcom
In the app (straight away)
- Open Doodcom Player and go to Settings → Sync.
- Choose Delete account, then Delete account again to confirm.
Your account is deleted at once.
On the website (straight away)
Sign in at doodcom.com/account and choose Delete my account.
Without the app or website
Email support@doodcom.com from the email address on your account, with the subject "Delete my account". We'll delete it within 30 days and reply to confirm.
What is deleted
- Your email address and password.
- Everything synced to your account: playlists and their logins, favourites, watch history and settings.
- The list of devices using Pro on your account, and the record of your Pro purchases. (Pro bought through Google Play stays with your Google account; cancel any subscription in Google Play.)
What is kept
- What's already on your devices stays there until you remove the app or clear its data.
- The free-trial record for each device: a scrambled code that isn't linked to you or your email, kept so the trial can't be restarted.
- Problem reports you chose to send, which hold no account details and are deleted automatically.
Purchases are handled by Google Play; see your Google account to manage them.