Terms of use and refunds

For Doodcom Player, Doodcom TV and Doodcom Hub, by Doodcom. Last updated 2 November 2026

These terms cover using the Doodcom apps, a Doodcom account and Doodcom Pro. By using them you agree to these terms. Nothing here takes away your rights under consumer law.

What the apps are

The apps are video players. They don't come with any channels, films or series, and we don't sell, host or provide any.
You add a playlist from a provider you already use. You're responsible for only adding playlists you have the right to watch, and for what you watch with them.
Football scores and film details come from free outside services (ESPN and The Movie Database). They're shown as they are, may be late or missing, and are never part of what Pro sells.

Your Doodcom account

An account is for one person and their household. Keep your password to yourself.
You can delete your account at any time, in the app (Settings → Account) or at doodcom.com/account. See what deleting does.
We may close an account that's used to break these terms or the law, or to attack our service.

Doodcom Pro

Pro adds features to the apps; the app shows which. Pro belongs to your Doodcom account and works on up to 5 of your devices. You can remove a device yourself up to twice every 30 days.
In Doodcom Player, Pro is bought through Google Play, in your currency, at the price Google Play shows before you pay. Monthly and yearly plans renew automatically until you cancel them in Google Play; cancelling keeps Pro until the end of the time you've paid for.
Gift codes can be used once, on one account, and can't be exchanged for money.
If Pro ends, everything you've set up stays: only the Pro features stop.

Refunds

Purchases through Google Play follow Google Play's refund rules. You can ask Google for a refund at Google Play's refund page, usually within 48 hours of buying.
After that, if Pro doesn't work properly on your device, email support@doodcom.com within 14 days of buying, with the email on your account and your Google Play order number, and we'll help or refund you.
When a purchase is refunded, Pro from that purchase ends.

Changes and availability

We keep improving the apps and may change or remove features. If a change takes away part of Pro you've paid for, we'll tell you in the app first.
We try to keep things running, but the apps and our service may sometimes be unavailable.
We may update these terms. The date at the top shows when; we'll mention important changes in the app's What's new.

Responsibility

We aren't responsible for your provider, your playlists or what they contain, or for losses we couldn't reasonably have foreseen. Nothing in these terms limits responsibility that the law doesn't allow to be limited.

Law and contact

These terms are governed by the law of England and Wales, and you can also rely on the consumer law of the country where you live. Questions, problems or complaints: support@doodcom.com.